Online & Mobile Banking Forecast
Published: Jan. 18, 2011: OBR 188
Abstract: In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2020). Year-by-year projection are provided for the following online products and services: Checking/deposit...

Paperless Banking & Billing
Published: Nov. 26, 2010: OBR 186_187
Abstract: When I first started writing about online banking in 1995, there were many unknowns. But by the late 1990s, most people were pretty sure of three things: Online would trump the ATM, call center and branch for routine information queries and simple...

2011 Guide to Online & Mobile Banking Products, Pricing & Strategy
Published: Sep. 30, 2010: OBR 184/185
Abstract: Our sixteenth annual Planning Guide is packed with more than 1,000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives. The information is organized by product within...

Email Banking: Revitalizing the Channel
Published: Aug. 19, 2010: OBR 183
Abstract: In this report, we take a new look at email and how it could be made to be the core channel for certain users. Email has long been a reliable, low-cost way to disseminate information. But there’s little interaction since most financial institutions...

Bank Transaction Alerts & Streaming
Published: Jul. 4, 2010: OBR 181/182
Abstract: In this report, we look closely at how best to transmit transaction data to online/mobile customers. In a world where most users are receiving real-time status updates from friends, co-workers and companies via Facebook, Twitter and other services,...

Online Personal Financial Management (OFM) 3.0
Published: May. 20, 2010: OBR 179/180
Abstract: This report looks at the rapid growth of online personal financial management during the past few years. And details the many ways financial institutions can leverage these consumer-friendly applications to help and retain online banking customers. ...

Mobile Banking & Finance Apps 2.0
Published: Apr. 14, 2010: OBR 178
Abstract: In this report, we look at the growth in the three major mobile phone app stores: iPhone, Android and BlackBerry. The top finance apps on each platform are listed. And we highlight the 97 smartphone applications currently available from 78 unique...

The Case for Mobile Banking
Published: Mar. 11, 2010: OBR 177
Abstract: In this report, we outline 10 ways that mobile banking helps support the overall strategic plan of a financial institution. We also look at the market size of mobile banking in the United States and project forward through 2025. Finally, we visited...

Online & Mobile Banking Forecast
Published: Jan. 21, 2010: OBR 176
Abstract: In this report, we look at online banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2019). Year-by-year projection are provided for the following online products and services: Checking/deposit account...

Making the Case for Person-to-Person Payments
Published: Dec. 10, 2009: OBR 174/175
Abstract: In this report, we look at the market for online and mobile person-to-person payments, a market expected to grow to 15 to 20 million U.S. households by 2020 (or more if the predominant pricing for low-value transfers is free). When we first wrote...

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