Bank Transaction Alerts & Streaming
Published: Jul. 4, 2010: OBR 181/182
Abstract: In this report, we look closely at how best to transmit transaction data to online/mobile customers. In a world where most users are receiving real-time status updates from friends, co-workers and companies via Facebook, Twitter and other services,...

Online Personal Financial Management (OFM) 3.0
Published: May. 20, 2010: OBR 179/180
Abstract: This report looks at the rapid growth of online personal financial management during the past few years. And details the many ways financial institutions can leverage these consumer-friendly applications to help and retain online banking customers. ...

Mobile Banking & Finance Apps 2.0
Published: Apr. 14, 2010: OBR 178
Abstract: In this report, we look at the growth in the three major mobile phone app stores: iPhone, Android and BlackBerry. The top finance apps on each platform are listed. And we highlight the 97 smartphone applications currently available from 78 unique...

The Case for Mobile Banking
Published: Mar. 11, 2010: OBR 177
Abstract: In this report, we outline 10 ways that mobile banking helps support the overall strategic plan of a financial institution. We also look at the market size of mobile banking in the United States and project forward through 2025. Finally, we visited...

Online & Mobile Banking Forecast
Published: Jan. 21, 2010: OBR 176
Abstract: In this report, we look at online banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2019). Year-by-year projection are provided for the following online products and services: Checking/deposit account...

Making the Case for Person-to-Person Payments
Published: Dec. 10, 2009: OBR 174/175
Abstract: In this report, we look at the market for online and mobile person-to-person payments, a market expected to grow to 15 to 20 million U.S. households by 2020 (or more if the predominant pricing for low-value transfers is free). When we first wrote...

Attracting Small Businesses with Online & Mobile Banking
Published: Oct. 27, 2009: OBR 172/173
Abstract: In this report, we look at ways to create more value through online and mobile banking for small- and micro-businesses. In the United States alone, it’s a $2 trillion opportunity in deposit and loan balances, including the owner’s personal accounts....

2010 Guide to Online & Mobile Banking Products, Pricing & Strategy
Published: Aug. 18, 2009: OBR 170/171
Abstract: Our fifteenth annual Planning Guide is packed with more than 1000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives. The information is organized by product within the two...

Improving Online Account Opening ROI
Published: Jun. 16, 2009: OBR 168/169
Abstract: This report focuses on ways to increase conversions and improve your results when opening financial accounts online or over a mobile phone. We’ve always had a bit of a love/hate relation-ship with online account opening. We love it because it’s essential...

Connecting to Customers with Twitter
Published: May. 26, 2009: OBR 166/167
Abstract: In this report, we look at one of the fastest growing properties the Internet has ever seen: Twitter. We’ve been monitoring Twitter since it came on the scene two years ago, but hadn’t expected it to be of much value to financial institutions. Even...

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