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Online & Mobile Banking Forecast

Current, future and historical usage: 1994 to 2022

Jim Bruene

Jan. 5, 2013; OBR 212


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Abstract: In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2022). Year-by-year projection are provided for the following online products and services:

  • Checking/deposit account access
  • Peer-to-peer (P2P) lending
  • Mobile access
  • Loan/credit card access
  • Account aggregation
  • Pay-anyone bill pay
  • Direct bill pay
  • Person-to-person (P2P) payments

Also, in this report we look at:
  • Mobile banking forecast for 2025
  • The top 10 developments in 2012
  • The top 48 online banking innovations of all-time including four new entrants
  • Recap of the top 10 by year since 1996

    Companies mentioned: Bank of America, Barclays, Capital Access Network, Chase Bank, Lighter Capital, Google Wallet, Kabbage, Key Bank, Lending Club, MetroMile, Nordstrom, On Deck Capital, PayPal, Prosper, Receivables Exchange, Simple, Square, (Visa), Wallaby, Wells Fargo

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