Online Banking by the Numbers 2003
Published: Dec. 10, 2002: OBR 89
Abstract: If not for the foul economic climate and over inflated expectations of the late ‘90s, the online channel would be the toast of the industry. By most measures, online banking is a runaway success. Compounded annual growth since OBR’s founding, at year-end...

Planning for 2003 & 2004
Published: Oct. 18, 2002: OBR 87/88
Abstract: Each fall, Online Banking Report releases its planning guide for the upcoming year. Our eighth annual edition is packed with more than 500 ideas and tactics you can use to improve your online offerings. Tactics are organized by product, and within the...

Adding Value to Electronic Payments (part 4)
Published: Sep. 25, 2002: OBR 86
Abstract: Our final installment in the four part epayments series looks at outsourcing options for electronic bill payments, person-to-person (P2P), and interbank transfers (Me2Me). We profile two interesting new entrants: iPay LLC, and PayCast. Contents Overview New...

Grabbing Desktop Mindshare
Published: Aug. 16, 2002: OBR 85
Abstract: We take a look at ways that financial institutions can "brand the desktop" making it easier to keep banking services top of mind with customers and prospects. Eight methods are proposed ranging from the very low cost (a few hundred dollars) to the high...

Credit Report Monitoring & Identity Protection Services
Published: Jun. 28, 2002: OBR 83/84
Abstract: For the first time, we take a comprehensive look at the burgeoning consumer-direct credit report market. Industry trends are identified along with sales and revenue forecasts through 2011. The various credit report products, both for one-time sale...

Adding Value in Electronic Payments (Part III)
Published: Apr. 22, 2002: OBR 82
Abstract: In part 3, we put it all together and present our ideal "Bank of Dreams" epayments center. Included are charts to help financial institutions prioritize their products offerings depending on total budget size and payments strategy. We also expand upon...

Adding Value in Electronic Payments (Part II)
Published: Mar. 15, 2002: OBR 81
Abstract: In part 2 we take a look at five potential epayments business models, highlighting our favorite: bill payment as a loan generation device. After reviewing average prices for bill payment today, we look at 14 epayment pricing strategies. Finally,...

Adding Value in Electronic Payments (Part I)
Published: Feb. 14, 2002: OBR 80
Abstract: If you'd like to develop a meaningful point of differentiation for your company, an area ripe for picking is electronic payments. In our view, few providers have developed a payment program geared towards genuine user needs. Using FedEx as a metaphor,...